Olotel.com
Queja 295097 Detalles

  • Fecha cuando ocurrió 12/19/2013
  • Daños Reportados: $627.03
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

A few days ago I made a reservation through Olotel.com for a specific hotel in Los Angeles. Olotel had the cheapest rate (standard rate $201-$134; Olotel $88), which should have been a red flag. The total cost of $627.03 was charged to my credit card. I called the hotel 2 days later to confirm my reservation. To my surprise the hotel had no record of my reservation. I have been unsuccessful in my attempts to speak with anyone at Olotel (via email and telephone). I waited on hold for 30 minutes when I called 646.843.6980 and never spoke with anyone. I called my credit card company and filed a complaint to dispute the charges.

It is my experience that when you reserve a hotel through a 3rd party company it only takes 1-2 hours for the reservation to show up in their system. I called the hotel several times and got the same answer, "We do not have a room reserved for you on those dates." I provided them with reference, client and booking numbers, telephone number and e-mail address and they could not find me in their system. I highly advise against using Olotel.

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Comentarios

  • Olotels
  • Olotels SBID #ec8bc3147d
  • Publicado 12/22/2013
  • Dear Anonymous,

    Thank you for your comments.

    We would like to investigate this further! Can you reply with your booking number to help us? We will then contact you directly about this issue.

    Best regards,
    Olotels.com
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  • Olotels
  • Olotels SBID #ec8bc3147d
  • Publicado 12/31/2013
  • Dear Anonymous,
    We hereby inform you that without an answer from you, providing us with your reservation details, we will consider your case closed. For any other information, do not hesitate to contact us by email at [email protected] or by phone at 0016468436980.
    Kind regards,
    Olotels.com Team
  • Was this helpful?

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Olotel.com
  • Quejas Presentadas: 1
  • Daños Reportados: $627.03
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