SammyDress.com
Queja 302713 Detalles

  • Fecha cuando ocurrió 01/24/2014
  • Daños Reportados: $100.00
  • Ubicacion on-line chat

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Below is the conversation with SammyDress.com on-line chat service. Hope this gives you an ideas how confusion their policy is and how bad their customer service is. Please do not shop at their website.

Welcome to sammydress.com!Please wait for a site operator to respond. In some occasions, our operators are chating with 8 to 10 customers at the same time. You may have to wait half a minute for a reply. Thanks for your patience.
You are now chatting with 'victoria'
victoria: Hi, welcome to sammydress Pre-sale Live Support! I would be more than happy to assist you.
max: I have a promo code exp. on 1/25/14, but it does not work when I try to place the order
victoria: sorry only on Jan23 use it ok.
max: the e-mail that sammydress sent to me stated that the code expired on 1/25/14
max: is it a scam??
victoria: sorry I know.only on today it can't use.
victoria: I have 6% coupon do you need it?
max: even there is a written evidence showing 10% off, you still tell me I couldn't use it.
max: this seems a scam to me, I couldn't proceed.
victoria: sorry past limited time.
max: I could forward the e-mail to you
max: it shows expired on 1/25/14
victoria: usually if Jan 28 time,you should use it before Jan 25,2014.
max: ???
max: your company didn't gain my trust at first place
max: I am afraid that it will be more issue after the purchase.
victoria: wait,I ask my other partner if she has.
max: 1/25/14 means 1/25/14
victoria: 1/24 use it ok
max: this is expiration date means
max: today is 1/24/14
victoria: 1.Add all the items to your cart.
victoria: 2.Click the USE COUPON button.
victoria: 3.Input the code and then apply code.
victoria: 4. Check out your order
victoria: Coupon code can only be used with one piece price, it cannot be used with vip price, special offer, group deal at the same time.MAYS06 6%
victoria:
max: still not 10% off>>
max: I can't accept the deal
victoria: sorry no .
max: done
max: I will not be your customer
max: thanks for your time
max: Please send this conversation to my e-mail.
max: thank you!
max: I think all other customers need to know that the "EXPIRATION DATE" means 3 days before it expired......
victoria: ok,sent.

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Comentarios

  • kent
  • kent SBID #bb9399b777
  • Publicado 04/24/2016
  • Dear customer,

    Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.
    We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system right now.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.
    Again, I am sorry for the frustration this has caused you and hope that this will set things right.
    Thank you again for bringing these matters to our attention.

    Best Regards
    Sammydress Customer Service
  • Was this helpful?

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Resumen del Perfil de la Empresa

  • SammyDress.com logo

EstadÌsticas de la Empresa

  • Queja Contra SammyDress.com
  • Quejas Presentadas: 134
  • Daños Reportados: $28,963.73
Visite el Perfil de la Empresa Completo

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