SnapSMS LLC
Queja 306561 Detalles
- Fecha cuando ocurrió 11/30/2013
- Daños Reportados: $60.00
- Ubicacion Delaware
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I noticed a charge on my account in oct which began in august of 2013. I called sms and had a very heated argument with several employees who insisted I had authorized these charges , which I did not. At first they would only give me 1month back, then after I kept raising hell. They agreed to 3 months. I insisted on all of it and was told they would have to escalate the request to the corporate office. I kept insisting they give me all my money back, but couldn't get any further with them. I asked for corporate contact info and was told they couldn't give it to me. After more insisting and yelling, finally I was given addresss, number , and email. Have not checked out legitimacy of info yet. I was told corporate would call me in 24-48 hrs. I am waiting to see what happens. I called t-mobile to follow up with all if this. They have blacklisted them, issued me a partial credit and are investigating this company. Whole company sounds false, even the names the employees gave me sound made up. This place is full of thieves and liars. I will report back what happens with corporate and if I receive refund check. Scam, Scam , Scam!!!
- brenda SBID #9b25d0824b
- Publicado 02/12/2014
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- Queja Contra SnapSMS LLC
- Quejas Presentadas: 8
- Daños Reportados: $2,199.88
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