DealFun.com
Queja 30689 Detalles
- Fecha cuando ocurrió 10/03/2013
- Daños Reportados: $100.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought 250 worth of bids for $100 but as I bid and log out my amount of bids is going down without me bidding. this is all wrong. I won some things but have not receive it for 4 weeks now.
- Anonymous SBID #f4eab520e7
- Publicado 10/30/2013
Comentarios
- Chris SBID #e89e96774f
- Publicado 10/31/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We can assure you that your bids will never go down without you bidding. Or in other case, what may happen is some voucher bids may expire. These are bids that you may have won in an auction or handed by our customer service agents. Please note: your paid bids will NEVER expire. If you could let me know your username / Email ID here or email us at support[at]dealfun.com, we can let you know exactly how your bids were used.
We also sincerely apologize about the delivery of goods. If you could please let me know your email ID / username here I will be glad to take care of those for you on an urgent basis. I would like to state this is not a regular incident.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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