NRGbinary
Queja 311349 Detalles

On October 31st of 2013, I opened an account with the NRGBinary and option Broker, with their headquarter in London, I made tow wire transfer from my Bank in Kuwait, the first one was for $2500 to be deposited in my account this one deposited in my account, the second one was for $20000 to be deposited in MT4 or a forex account this one was not confirm, but they did open an account by withdrawing from my NRGBinary account and deposited it in an MT4 account, My account manager Mahmud Zidan started dealing the account after my balance reached more than $900000, then I requested a withdrawal, they started dealing, after my balance again reached more than $1370000, my account manager and their client care would 't respond to any of my calls and messages by all kind of communication means, they started opening positions like crazy, I sensed the intention to erase my account, few hours later my balance was down to $5,573.20.

I need your help and would very much appreciate it, I will provide all necessary documents.

On December the 17th, I was contacted by Ruby Jones (Customer Care Representative), we spoke on the phone for more than half an hour about my problem the her company, she was to call me back in 48 hrs with a solution for to my problem, as of this moment I haven't heard from her.

Ruby Jones | Support
Tel: +44 (20) 36080111 Ext: 304
Fax: +44 (20) 30311145
Email: [email protected]

On the 24th of December 2013 Mahmud Zidan, contacted me by email saying they are going to resume trading my account, he did three trades bring my balance to $12,753.20, I haven't heard form both of them since then.

Mahmud Zidan | Senior Broker
Tel: +973 16198210 Ext: 222
Fax: +44 (20) 30311145
Mobile: +44 (20) 34681340
Email: [email protected]