Omni-Tech Support
Queja 314304 Detalles
- Fecha cuando ocurrió 03/29/2014
- Daños Reportados: $249.99
- Nombre de Usuario: omnitech-inc.com
- Correo Electrónico: [email protected]
- Ubicacion Sioux Falls, SD
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I contacted OmniTech with a problem with my wireless printer. They said that there were many problems with my computer and that they could fix them for $249.99. I needed to use my printer as soon as I could so agreed to their product. I was uneasy about them getting into my computer and watched as they were all over the place in my programs and files. I started to feel uneasy and after seeing that they were doing daily backups of my files which they never told me about. I am extremely uneasy and very concerned about how they operated and the easy access they now have to my computer. That is why I prefer to sign myself "anonynous".
- Anonymous SBID #cd0ec10923
- Publicado 03/29/2014
Comentarios
- OmniTech SBID #ca4e88cd40
- Publicado 04/10/2014
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This person says he had an issue which is why he allegedly contacted us. We are fee-based organization and all the services & fees are clearly described on our website. Online tech support services have as their core the fixing the computer issue remotely and a 24/7 availability of the service. Rather than lugging your equipment to a local tech service, online support techs can remotely access your computer through your Internet connection or render help via email, online chat and telephone. OmniTech Support is one of the best online technical support companies in the world. We fix the customer’s issues using standard and well respected 3rd party remote-access tool. It is a very transparent process where customer will have full control over the remote access and can monitor every step performed by the technician. Always, the customer can terminate the remote access at any point of time.
In term of fixing any issue, our technicians only access system files and drivers which are required. They do not access other non-system files. Daily back up of customer’s files is a routine based service, exclusively provided by Cloud Storage Software that is included in the customer’s subscription plan. As we record every word, every keystroke, we can at any time demonstrate that we explain the remote backup service. After installing Cloud Storage, OmniTech does not have any access or influence over the backed-up data or files as they are password-protected by the customer. If you select “Automatic Daily back-up” option then, Cloud Storage Software will back up the files daily. We have no control over it. This alleged customer certainly misunderstood the process or was not a customer in the first place.
As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night.
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.