EyewearOrders.com
Queja 316377 Detalles
- Fecha cuando ocurrió 04/07/2014
- Daños Reportados: $0.00
- Ubicacion Brooklyn, NY
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On March 25 we had the misfortune of calling Eyewearorders.com based on a pair of sunglasses we were interested in. We called to make sure we'd receive them before April 5 if we ordered them within 24 hours. They were a gift for someone that was leaving on the 5th and we wanted to make sure they would be there before then. The person on the other end said "no problem". So, we ordered them on the next day (March 26) and almost immediately received a confirmation email. So far so good. Later the same day, we received a second email stating "We will ship the item within 72 hours with the service that you selected." Cool. About a week later, with no sunglasses being received, we started calling once every few days to get an update. The woman on the other end was RUDE and SHORT during every call. We asked for a tracking number - apparently that was not something we are not entitled to. After a few more calls, she started SCREAMING at us saying we were harassing her and that she would call her lawyer? Wow. Really? All we wanted was an update to our order. An order that should have been here on time. Or a tracking number to show it was on its way. Or a respectful conversation. Here's the kicker, the next day we did actually get a call from the Eyewearorders.com "lawyer" who proceeded to tell my wife that she was going to sue us for harassment. Harassment for? For calling less than once a day. That same day we finally got a tracking number and saw that they actually sent the glasses on April 7 via 1 day delivery … and on the 9th we actually received the glasses.
The woman behind this 1-man shop/site is rude and ignorant. This was by far the worse shopping experience we've ever had. The fact that we have been:
- yelled at
- hung up on
- threatened with a lawsuit by a company "lawyer"
is ridiculous. This woman should not be in business and my guess is, based on other comments I now see online confirming we're not the only ones, they will not be in business long.
DO NOT BUY FROM THIS SITE.
- Marco SBID #95a0f7fbd8
- Publicado 04/14/2014
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