DiscountRewards.com
Queja 318594 Detalles
- Fecha cuando ocurrió 05/02/2014
- Daños Reportados: $11.79
- Ubicacion Cheyenne WY, USA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Yesterday I ordered some face cream that was supposed to be a free trial (Revitol Anti Aging) and my credit card was immediately charged $12.91 by a company called MY TOTAL BEAUTY. Not exactly free but not breaking the bank so I let it slide. Today I was phoned by an aggressive female sales agent who mentioned my recent purchase of Revitol and I could tell she was trying to trick me into agreeing to join discountrewards.com and she talked really fast and threw a bunch of monetary figures at me so I said "I just want the face cream" and we ended our conversation with me thinking that I would get the "free" trial and that would be the end of it. Soon after I checked my email and noticed that I had been enrolled in the Discount Rewards program without my consent with an additional charge of $11.79 to my credit card by a company called DRL DISCHEALTHBEAUTY. I called the phone number in the email and argued with an agent named Jodi(#0225) who said that there was nothing she could do until I asked to speak with her boss. Then I was put on hold while she pretended to get her boss and when she returned she said she could refund me $4 off the face cream charge and $9 off the Discount Rewards charge. The money has not been refunded. She feigned surprise when I expressed anger and I said "Well, do you like people stealing from you?" By the sounds of it Jodi comes from a place where they cut off your hands for stealing and right now that is sounding pretty good to me.
Update: 05/05/2014
I threatened action from the BBB and ic3 (the FBI internet crime division) and 3/4 of what they took was refunded to my card. Still going to order a new credit card though. They are not to be trusted.
- Michelle SBID #cca4687d86
- Publicado 05/02/2014
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- Quejas Presentadas: 31
- Daños Reportados: $4,464.64
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.