Y-Axis Consultancy, Hyderabad, India
Queja 326066 Detalles

  • Fecha cuando ocurrió 05/16/2014
  • Daños Reportados: $1,300.00
  • Nombre de Usuario: Skrianth Arveti, Shailu Vardhan
  • Correo Electrónico: [email protected]
  • Ubicacion Hyderabad
  • !

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Hi.. I am a Canada aspirant and with reference to my friend who processed his visa through Y axis to Australia referred me. I do not claim that completely Y axis is unfit for helping in immigration process but many in Yaxis are poor in response. Kindly do not accept the Process consultants
1. Srikanth Arveti
2. Shailu Vardhan (His Lead)

While I started my process initially it was very much better with my Process Consultant Monalisa but after which suddenly they changed her and Srikanth Arveti came into picture. I started document collection in 2013 and planned to file the application for Canada and since because of CAP closure I holded the process for nex cap. So I sent all the required document for review on Sep'2013. From then I keep on asking him to review the documents and start filling the application he told ok ok ok. The day comes when CIC announced cap for 2014 aspirants on Apr 24th 2014. Even the news was not shared by him I forwarded the news to Srikanth and asked him to start the filling process immediately. He was saying that there will be some changes in previous year application so we waited till it got released by CIC on May 1st. Then i asked to proceed then he told application needs to be filled and it will take a week time. I accepted and gave him 1 week for filling even I had given all my details in word format to copy paste easily. After a week over then no response after a great struggle I reached him and he told that he will start filling and do it in 2 days. So I expected it would be ready by May 10th. Then again no response and called the whole office numbers I have they told he is busy with client and we will arrange call back. I dint receive any calls and I tried reaching his lead Shailu Vardhan and she is always in training I am not sure in which training she was even microsoft traning's or any traning will not be there for whole 24 hrs of the day. I dint get a bit reponse in mail or phone from his lead or Srikanth. After many days he came and told he was on leave and by May 14th he told that he is starting the application and will give it by 15th. I got depresssed and I itself started looking into the applications and felt that Y axis is just looking for money from new clients and not bother about the existing people who are very keenly looking for immigration and they do not bother about clients worries. Because when i started filling the application it took 5 Hrs for me to complete it. Since i dint have any travel to other countries. I done that on 15th May and he sent the draft copy on 15th. I came to know the things I entered was exactly same what he did no difference.

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Comentarios

  • ClientRelationship
  • ClientRelationship SBID #09b9a6ab32
  • Publicado 09/05/2014
  • Dear Readers,

    This is an official reply from Y-Axis.

    We take pride in stating that Y-Axis has become one of largest and fastest immigration consulting companies in the world and India's No. 1 Overseas Career Consultant only because of our service and success of 1000s of cases.

    Since being established in 15 years ago in 1999 we have grown to over 20 company owned offices in India and abroad with 600 employees who love their job.

    Y-Axis offers career counseling, advice & processing for those who want to work, study, visit, migrate or invest overseas.

    Due to our high volume of inquiries and cases, it is natural that we will have some unsatisfied customers. When you deal with 10 customers, 1 will be unhappy, of 100 customers 10 will be unhappy and so on. And Y-Axis deals with 1000s of customers. The business of visa documentation is complex and there may be hiccups during the process. Y-Axis tries its very best to resolve any issues faced during the process. This is why 50% of our business comes from referrals and word of mouth only.

    On the other hand, there are a few clients who sign up with Y-Axis and wish to withdraw during the process - due to their own personal reasons. And they expect a refund even after full or partial service is provided. Y-Axis does not entertain these requests.

    There are also customers who get rejected and do not succeed after the process. They too expect a refund and this is rejected by Y-Axis. Y-Axis does not guarantee or promise a visa or a job. Our deliverable are very clear.

    Most complaints about Y-Axis are written by the above type of customers only. Y-Axis signs a legal agreement with the customer before taking him/her on. The terms of the agreement are very clear and mentioned in black and white. Y-Axis invests in research, development, technology and other factors to enhance our process. There is a cost to all of this and it is not free.
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  • ClientRelationship
  • ClientRelationship SBID #09b9a6ab32
  • Publicado 09/05/2014
  • So, in cases of the above, Y-Axis refuses a refund and the customer goes online to post it.

    Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

    We are REAL company with real people, processes, systems and also real problems. We do not pay online portals to take off bad reviews. Neither do we pay for SEO services to ensure that bad reviews do not come up on sites like this or do not come up in search engines. So, you will see bad reviews about us. Do not get carried away by lies and exaggeration. We request you to email us. If your problem is genuine and your request is reasonable, we will do our best to resolve it. We pride ourselves on being a customer centric company. And we want you to go back happy & send us referrals. So, do contact us in case of a genuine issue.

    Y-Axis is the best in the business. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website www.y-axis.com or visit one of our offices to see true success stories.

    Please realize when you get Y-Axis on your side, you get the best career consultant on your side. What you need to consider is our experienced staff many of whom have been with us for 10-15 years, a comprehensive solution that studies all aspects of our profile and your spouse - no other company in the world understand overseas careers like we do as on a daily basis we have the pulse of the immigration and visas world; transparency in the transaction as we have a clear black and white agreement.
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  • ClientRelationship
  • ClientRelationship SBID #09b9a6ab32
  • Publicado 09/05/2014
  • Our prices are fixed and don't change based on individual bargaining skills. Our valuable counseling is free. We don't take up a case if there is a no chance of success. Did you know that our own Sales Consultants can't take up a case until they get a positive evaluation from the Evaluation Consultant who operate independently without bias?

    Don't let your dreams get waylaid by false propaganda, sales talk and petty discounts.

    Choose to go with the consultant who created 1000s of success stories.

    Our office details are available at www.y-axis.com. You may also email [email protected]

    Thanks & Regards,

    Client Relationship Officer
    Y-Axis Overseas Careers
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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Y-Axis Consultancy, Hyderabad, India
  • Quejas Presentadas: 6
  • Daños Reportados: $105,952.00
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