Highster mobile software
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DO NOT PURCHASE THIS SOFTWARE ITS A SCAM...Yes i purchased this on 12/17/2014 and tried to get my refund and I received this email on 12/18/2014.
(In accordance with our refund policy, we would like to inform you that currently you are not eligible for the refund which you requested. You may view our refund policy here:

http://highstermobile.com/refund.html

Please be advised that in case the customer does not have unrestricted access to the target phone to install the software, they are not eligible for requested refund due to the fact that this information is stated and visible on every page of the product website:

http://highstermobile.com/phones_android.html
http://highstermobile.com/terms.html
http://highstermobile.com/refund.html

We apologize for the inconvenience that you have faced. As a courtesy, we will keep your license key activated in the event you are able to gain access to the target phone or if you choose to monitor a different phone in the future. Your refund period will become active from the date you begin using the program. If ever you encounter any technical issues in the future, you will be able to apply for a refund because the refund period will be prolonged for you accordingly.

Please do not hesitate to contact us at any time if any further questions arise.)How stupid of they dont let you know before you purchase product.