optionsmaker
Queja 336492 Detalles

  • Fecha cuando ocurrió 01/19/2015
  • Daños Reportados: $4,120.00
  • Ubicacion UK, Australia

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

optionsmaker.com a company owned Expert Consulting Service Limited, Suite 106 Premier Building, Victoria, Mahe, Seychelles. Optionsmaker - Expert Consulting (UK) Limited, Suite 68ansdowne Row, London, United Kingdom, W1J6HL. (Both Addresses on their website)

I deposited $250 on the 7th of Jan, lost it, Deposited another $250 on the 13th of January, lost it. I finally deposited another $500 on the 14th of January and turned it to $4,120 from serious hard work and sleepless nights, trading, . I put in for a withdrawal request for $1100, that was when my account manager (Gail Gruben)stopped talking. After several calls as to why my withdrawal has not been approved, every time i call they tell me she is in a meeting, she will get back to me, She eventually called me after two days that My withdrawal has been approved, but i should resend the front and back copy of my credit card(Note: i have sent my front and back of my card, bank statement, National ID from day 1, it was verified and approved before i deposit, i usually have my documents verified before depositing) so they can approve it.. Immediately i used my phone to take a shot and send it to her, i waited and waited, she didn't get back to me, i called and called, no answer, if by chance they pick, it is usually a lady Nicole by name - she tells me, she is not in charge of my account and cuts the call
After waiting for another day with no response from optionsmaker, I logged into my account and submitted a withdrawal request of $3000 + the pending $1100

I typed "Expert Consulting Service Limited, Suite 106 Premier Building, Victoria, Mahe, Seychelles" in google search, a company named VXmarkets popped up in the results.They have exactly the same website outlook as optionsmaker, the same owner, the same address. I try to get information from the company, immediately i mentioned optionsmaker the guy paused and and said i should hold on while he talks to his supervisor, he later said optionsmaker is not owned by Expert Consulting UK Limited, that they are using their name to commit SCAMS. I asked him a simple question, you are comfortable that a company is doing that at the detriment of your own company? I told him over the phone to tell optionsmaker to send my $4120.
The following day, this was the message i got from Gail Gruben my account manager - "your investment was fully refunded however the profit was forfieted due to fraudlent activity traced on your documents.

She said i was using tools to trade on the platform and that my documents where edited. She claimed they are sending back my deposits $1000 and and are keeping my profits $3120. This got me really mad and upset. I asked her will tools allow me lose my first two deposits of $500?? When i lost i wasnt using tools, when i started winning i am using tools? I have been trading options for over two years and have developed a strategy that works for me.. I made enormous profits on MLK day, cos there was less volatility in the market.. The same Documents i have been using over 2 years is what you said i edited? My Government Issued National ID Card, My Bank Statement and front and back copy of my card signed and you verified them and sent me verification email, before i deposited..

When i checked my account, i went to banking history, I saw that they cancelled my pending withdrawals of $1100 and $3000 respectively and they put theirs, i saw $750 approved and i saw $3370.05 as FRAUD. I took proof screenshots of everything they did

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra optionsmaker
  • Quejas Presentadas: 1
  • Daños Reportados: $4,120.00
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