Nulexa
Queja 339999 Detalles
- Fecha cuando ocurrió 05/25/2015
- Daños Reportados: $600.00
- Ubicacion USA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
ALL I CAN SAY IS FRAUD !!!!!!! First, I ordered a trial, which I never received, so I had to order another. I was charged after 15 days, even having not received the first trial order. Than I called to cancel both orders for both products on April 23rd, they only cancelled one order, and still charged me for both orders on April 23rd !!!! Then I received another 2 bottles, so I just called again to ensure all orders were cancelled, they said they only cancelled one order on April 23rd and the other was continuing, so another charge was passed on May 21st. AFTER 3 calls, on May 25th, where they refused to reimburse the charges made on April 23rd, and informed me that a charge was just passed on may 21st... THEY REFUSED TO RECOGNIZE THEIR ERROR TO CANCEL BOTH ORDERS. THEY ALSO HUNG UP ON ME TWICE, and the third time when I finally got to talk to the supervisor, SHE WAS VERY RUDE!!! SO at the END, I got charged for 2 full bottles April 6th, the 2 bottles April 21-22, 2 bottles April 23rd, and they were going to charge another 2 bottle in May (which is the only charge they agreed to refund).... So after cancelling, THIS COMPANY CONTINUED TO CHARGE en send products and refuses to take back the products (still sealed which I did not want)... THEY HUNG UP ON ME TWICE WHEN I CALLED TO COMPLAIN, THEY DID NOT ACKNOWLEDGE ANY MISTAKE ON THEIR SIDE FOR NOT CANCELLING ALL ORDERS ON APRIL 23rd.... AND DID NOT WANT TO TRANSFER ME TO THE SUPERVISOR until my third call and SHE WAS EXTREMELY RUDE when I finally got to speak with her !!!!! DO NO BUY THIS PRODUCT IT IS A SCAM, IT DOES NOT WORK AND THAY WILL TAKE YOUR MONEY !!!!!!!
- marie-helene SBID #6ea4976a90
- Publicado 05/26/2015
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- Queja Contra Nulexa
- Quejas Presentadas: 39
- Daños Reportados: $5,174.66
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