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it said on the website "Welcome to our online shop, we work hard to provide excellent customer service and whatever your query, we'll do our best to help. So, whether you need technical product advice or simply want to track your order, it's easy to get in touch and talk to one of our team. You can also get in touch by sending us an email to : [email protected]

We try to answer your email enquiries as quickly as possible and will respond to all emails within 24 hours. This excludes weekends and bank holidays, when we will reply the next working day.

When emailing us please send us as many details as possible. For example, your order number, name and address details if relevant. This will help us to ensure we can quickly and efficiently respond to your enquiry."