Castle Finance Direct
Queja 349650 Detalles

I was contacted on May 31st, via telephone by a mail presenting as Richard from Castle Finance Direct, Richard advised I had been approved for a loan I applied for. He stated that the money would be transferred to my account within the hour, and I would need to pay the first month installment of 118.00. Richard provided me with the banking details and then advised that I transfer the money. I transferred the 118.00, and then I received phone call advising that I needed to transfer another 199.00, at that point I stated, no I want my original transferred amount back because this seems like a scam. At that time, the rep denied ever receiving the 118 transfer. I emailed the rep three times attaching a screen shot, the rep still denied I sent the funds, and called me a liar. I advised the company that they would be reported at which time, Richard yelled if I report them, I will never get my money back. He then said that he never received any money and I better not call his company again or he will have me put in jail. I immediately, went to Epsom Police station and spoke with Officer Wills. Officer Wills heard the calls between myself and Richard because I had the calls on speaker. Richard yelled for me to get my money back from the police and leave him alone. I then showed Officer Wills my email, which attached the screen shot of the transaction, Officer Will verified what she saw, and I transmitted the email again. Richard placed me on hold and never returned to the phone. Officer Wills suggested I hang up and call back, when I called back Richard refused to give me the address to the company and disconnected the call.