freedompop
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This horrid company sold me a "refurbished" iphone with a 30 day money back guarantee, and battery was 79% depleted. Within 2 days I complained and requested a refund. They assured me that a good-working replacement iphone with a good battery would be shipped. The replacement was worse than the original. After many, many emails I finally received an email acknowledgement that I was entitled to a refund, and that a prepaid return would be issued. After returning the phone I was informed that the length of time had elapsed and they would not issue a refund. So, they have the phone, and I have nothing. To add insult to injury, they proceeded to charge my credit card for a year's service, months after I made the return. Not only do I not have a phone but there is no phone number associated with my account. I have hundreds of emails from FreedomPoop, many of which contradict previous ones. This company is clueless where it pertains to cell phones or the public.