holiday sands international
Queja 360110 Detalles
- Fecha cuando ocurrió 01/09/2017
- Daños Reportados: $800.00
- Ubicacion Quebec
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased a resort trip for 4 AND a cruise for 2 in December 2016. They told me I would receive my cruise certificate once I get back from the resort. I've been trying to get my cruise certificate since January 9 and still haven't got it. A women who work there, Carole, even hung up on me... Then the customer service emailed me that I had a disputed with my bank and got a refund!!! I never did and my bank statements and credit cards statements can prove it! After I told them that I never got a refund I received an other email from customer service saying they can't refund me but I can sell my package! Lol! I just want to have my cruise certificate so I can book my cruise!!! I don't which to sell it... I'm guessing they don't have any tin to do with me since I didn't buy a time sharing on my resort trip. Could you help please!! I would have never bought that package if it didn't included the cruise because the flights were very expensive from Quebec City so it wasn't a deal at all. Julie
- Julie SBID #c86b20ae86
- Publicado 04/05/2017
Comentarios
- kavitha SBID #61d478bc61
- Publicado 06/03/2017
- Julie, when you were in Mexico, did you incur any additional charges for the hotel? was the airport transfer included?
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