DealFun.com
Queja 6460 Detalles

  • Fecha cuando ocurrió 07/24/2013
  • Daños Reportados: $127.19
  • !

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I was trying to pick the lowest auction package offered, but it said you were "guaranteed" to win within your first 24 hours of bidding if you chose the $99 package so that is what I chose. I was bidding on 3 different items - a camera, an IPad-2 and a small TV. It wasn't very "FUN" at all because these people are pros - and by the way-it does tell you that a directions course will be out soon on the website for beginners. Helpful. When I depleted the entire amount of bids then they offered a tinier amount - 45 bids for 27 dollars. I got that thinking I would only focus on one product and at least come out with something - I "won" a 10 point voucher for $1.19. I never had to pay for anything else that I "won" except on DealFun.

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Comentarios

  • Chris
  • Chris SBID #N/A
  • Publicado 07/29/2013
  • Hi Robin, This is Chris from Dealfun Customer support. We are sorry to hear that you were not happy with our service. We take extreme pride in our customer service. If you could please email us again at support @ dealfun . com (without spaces), I'm sure we can assist you to make you happy again! Sincerely!
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  • ROBINSDONTSING
  • ROBINSDONTSING SBID #N/A
  • Publicado 07/29/2013
  • Dealfun did refill my bids that I lost and I did win some small items that you still have to pay separte S&H charges on each item and if you look up the value on Amazon.com, etc. Dealfun's values are are always overpriced. But, I am slowly getting some of my money back on small cheap items - not the things I really had my heart set on winning. But they did try to make it right by refilling my bids so I guess that was a start. :)
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  • Chris
  • Chris SBID #N/A
  • Publicado 07/29/2013
  • Hi Robin, Thank you for your update. I am glad you are somewhat satisfied but we really like to go the extra mile. As a tip, let me tell you that you should slowly develop your strategy before going for the top items. Those who win these items are very experienced people and have worked their way through the smaller items, understanding the concept and ensuring they do well. If you do this, you too definitely can win the things you have set your heart on. The fruit of hardwork and patience is often much sweeter! :) Sincerely!
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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra DealFun.com
  • Quejas Presentadas: 947
  • Daños Reportados: $183,984.11
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