AT&T
Queja 73874 Detalles

  • Fecha cuando ocurrió 12/01/2013
  • Daños Reportados: $1,400.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have been an AT&T wireless customer for over 7 years. I also bought the Iphone since it came out in 2007. I purchased the unlimited data plan at the time for $30 which was the standard rate. I have the Iphone4 and use the data regularly for work and pleasure. After watching a couple shows on crackle and watching some youtube, and downloading some apps, I hit the 1.5 gig mark for data use. I received an automatic text saying that I have hit the 5% mark for all users in my region. Immediately after that point the data speeds "throttled" down to nearly 9.9Kb/s, which is worse than dial up connection of 10+ years ago. Since when was 1.5 gigs of data usage considered "unlimited?" I called the ATT customer service and their answer was that since I used "too much" the system automatically "throttles" the downloading speeds to practically "dial up" speeds. And technically I could use unlimited data but at the rate of molasses, rendering my iphone useless. I just think that this is wrong and I will cancel my plan with AT&T immediately when my contract is up.

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra AT&T
  • Quejas Presentadas: 217
  • Daños Reportados: $9,392,600.76
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