CanvasDiscount.com / BestCanvas.com
Queja 76600 Detalles
- Fecha cuando ocurrió 02/06/2014
- Daños Reportados: $49.55
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Placed an order online at Canvasdiscount.com.for a Birthday gift. Was sent an invoice with this name at the bottom. CEO:Daniel Mühlbauer was sent a fedex tracking number. When I finally contacted Fedex a few days ago to see what was going on, they told me they had not even received the package yet. I have tried calling but get the same as other posters, Mailbox FULL and hangs up on you. Sent several emails No response. I am frustrated since the site looked so legit. I got scammed.
- Holidaypalms SBID #82807b5878
- Publicado 02/20/2014
Comentarios
- Rachel-Bestcanvas SBID #f9167b52a2
- Publicado 08/16/2014
- Dear Customer, We appreciate your feedback. We're very sorry that the order did not arrive in a timely manner. We are proud to say that we are now shipping out all orders within 24 hours. If you sent an email directly to me, I could review the situation and try to find a solution for you. Due to higher than normal request volumes, we unfortunately experienced delays in the processing of our messages in the past. Our current support team is working hard to process all requests quickly and I can personally guarantee if you write me you will get a response within 1-2 days. I can be reached at [email protected]. Thank you for your cooperation!
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