AccessAmerica
Queja 80829 Detalles
- Fecha cuando ocurrió 02/28/2014
- Daños Reportados: $145.61
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Bought travel insurance for a flight Boston-Madrid.
Airline cancelled flight and rerouted to a flight Boston-London-Madrid.
Had to take another flight from Madrid to Lisbon.
Because of the rerouting, arrived to Madrid 3 hours later than originally planned and missed flight to Lisbon.
Had to pay $145.61 for rebooking flight Madrid-Lisbon.
AccesAmerica and parent company Allianz Global Assistance refuse to understand the situation and to pay the claim.
- Jose SBID #037d907115
- Publicado 02/28/2014
Comentarios
- Allianz SBID #f76473bbda
- Publicado 03/05/2014
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Hi Jose –
Jackie from the Help Team here. Thank you for voicing your concern, and we’re sorry to hear that your flight cancellation caused a disruption in your trip. In order to further investigate your claim, we do require documentation; please feel free to email us at [email protected] and we can further investigate your claim.
Regards,
Jackie
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- Jose SBID #202f24e3eb
- Publicado 03/18/2014
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All documentation was sent, see:
Policy ID: AMR00002357141 -
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Access America ( Travel Insurance & Associates), Richmond, VA Queja 67674 for $1,496.50
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EstadÌsticas de la Empresa
- Queja Contra Access America ( Travel Insurance & Associates), Richmond, VA
- Quejas Presentadas: 5
- Daños Reportados: $4,442.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.