Mediacom Cable
Queja 124912 Detalles
- Fecha cuando ocurrió 06/12/2014
- Daños Reportados: $200.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Switched to mediacom from ATT because ATT is overcharging and I constantly lose signal with them. So mediacom comes out and installs the internet and it works for a whole hour after they leave then drops out....AAAAAAAHHHHHHH. When I call they tell me someone will have to come out tomorrow. I ask to speak to a supervisor and I'm told I don't qualify to speak to a supervisor. Absolutely the whole attitude is tough crap we don't care about the customer. Actually never been told I had to "qualify" to speak with a supervisor before. So it is going to cost me 2 days off work now (which I don't get paid for) so they can MAYBE get it right. If they don't they can pull the service entirely and just refund my money. I seem to be hearing this same complaint over and over. Anyone interested in looking into a class action consumer suit with me?
- Robert SBID #f82aacf400
- Publicado 06/12/2014
Comentarios
- Mediacom SBID #488953ea24
- Publicado 03/06/2013
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Hello Robert, there should never be an instance where you are denied a supervisor- I'm very sorry to hear of this. I know that this may have already been resolved, but if you continue to have any trouble at all I would like the opportunity to resolve it for you. You can reach me and my team directly at [email protected] or through our public forums at: http://mediacomcable.com/CustomerSupport/forum.php. We can also be Tweeted @MediacomSupport. If there is anything at all that we can do to help, we will be happy to.
-Drew
Mediacom Social Media Relations -
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