Mediacom of Walton County
Queja 210440 Detalles
- Fecha cuando ocurrió 02/12/2013
- Daños Reportados: $90.00
- Ubicacion Mobile, Alabama
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Mediacom is my cable TV provider. Lately it has stopped providing closed captioning on at least 2 cable channels--WFSU/PBS in Tallassee and ESPN. My wife and I have hearing difficulty and so we depend upon closed captioning to enjoy the programs we prefer. I was told by a customer service rep, in effect, that it must be my sets that are at fault and not their cable system. It seems that they broadcast their HD channels with CC, but not all their analog channels and therefore I should buy 4 HD-capable TV sets. I distinctly remember that the FCC legislation requires all cable channels to be CC-capable.
- Buscar Resolución: Estoy Buscando un Cambio en Sus Prácticas Empresariales
- Rod SBID #c79ac37546
- Publicado 02/13/2013
Comentarios
- Mediacom SBID #488953ea24
- Publicado 03/06/2013
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Hello Rod, I'd like to take a more in-depth look at this situation for you and help resolve this issue to the best of my ability. If you'd like, feel free to reach out to my team at [email protected]. We also maintain a public forum here: http://mediacomcable.com/CustomerSupport/forum.php and can be Tweeted @MediacomSupport. Please let us know if we can be of any assistance!
-Drew
Mediacom Social Media Relations -
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