AuraVie.com
Queja 127033 Detalles
- Fecha cuando ocurrió 06/18/2014
- Daños Reportados: $97.88
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This is a real scam by this company. I fell for their "free" trial offer and when I received it there was a packing list in the package indicating only a fee for shipping and handling. However, when I received my credit card invoice I was also charged $97.88. I called their customer service number and spent a half-hour on the phone with someone named Ashley, just trying to understand why I was being charged $97.88 for something I had not received. From what I could gather during our conversation, they apparently send you the full-month supply rather than a small free-trial amount and then they automatically charge you for a full months supply within the next ten business days. I advised Ashley that I would not pay for this additional amount and would file a dispute with my credit card company. At that point, she became very argumentative with me so I hung up. I received a call back from her within a few minutes, offering to reimburse me for 40% of the amount but I told her that I felt that was not acceptable and would go ahead and file the dispute. She told me that I would not win and would end up paying the full amount. At that point, I told her that I was 79 years old and and could not discuss it with her any longer.
Anna P. Ericson
- Anonymous SBID #792ae868d4
- Publicado 06/18/2014
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- Quejas Presentadas: 775
- Daños Reportados: $86,077.67
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