Solid Trust Pay
Queja 135783 Detalles
- Fecha cuando ocurrió 07/12/2014
- Daños Reportados: $2,240.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 12 Jul 2012 I have opened a new account:
STP User name: juzkhyuxkakyui
After an hour I have deposited US$ 2240 via post office to my new account.
When I tried to enter to my account again and report US$2240 as pending, I realized I cannot get into my account anymore.
I've attempted (unsuccessfully) to log in to my account 6 times and the system says that my account will be made inactive if I try again.
Then I tried to get Username Reminder and New Temporary Password, and got the following message:
There are no accounts registered with the email address you have specified.
I have setup in STP System Tickets # 280302 on 07/12/2012 and 284907 on 07/16/2012 with this problem and never got any answer...
I have also sent them a copy of my US$2240 deposit to the this STP account.
I hope this is a technical problem and my STP account hasn't been hacked.
Anyway it seems that Solid Trust Pay's support is just a joke!!!
- bozono SBID #63e8e840ad
- Publicado 07/16/2014
Comentarios
- bozono SBID #63e8e840ad
- Publicado 07/19/2014
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A week is over now and my problem has not been solved yet. already reported 4 STP tickets: (#280302 on 07/12/2012 #284907 on 07/16/2012, #289279 on 07/18/2012 and #290584 on 07/19/2012).
During last week, STP site was down at least once a day!!! everytime when the site is fixed and is available again, I cannot watch my tickets anymore , and the system says:
"Your Ticket ID or Email is incorrect. Unable to process request."
and I have to open a new ticket.
A week is too long to fix this kind of login problem, additionally I have deposit US$2240 and a customers is waiting for this money... that's a joke!!! -
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