koodo mobile
Queja 156255 Detalles
- Fecha cuando ocurrió 08/31/2014
- Daños Reportados: $315.21
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Koodo promised after I complained last month about the over billing for my account#17282619 that this month's bill would not exceed for the two phones $150.00. The bill is $315.21. There was to be a credit on this bill to amend last month's. I use my phone for less than 10 minutes and send a few texts each month and am billed for unlimited talk and text for 35.00 for the month. My son uses his phone all the time and includes data for $50.00 per month. We also have a long distance plan. $103.28 was charged extra for the texts and data! Add ons which are to be included in the monthly fees came to another $25.59. I was charged $2.00 for a paper bill. Long distance charges came to $$35.07 and 31.20 was for domestic when I pay in the plan for unlimited long distance in Canada. RoMing came to another $31.04. Taxes came to $30.90.
Complaining does not work. Their staff yell and lie to you.
Please help. I am on a fixed retirement income and cannot afford these fees. Also my health can not handle fighting to get what was promised.
- Pkullo SBID #99eca3e6a6
- Publicado 09/11/2014
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- Queja Contra koodo mobile
- Quejas Presentadas: 2
- Daños Reportados: $380.21
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