Ralphlaurenoutletsr.com And Fashionpay.com
Queja 229167 Detalles

Ordered online on what i thought was a Ralph Lauren outlet website. Unfortunately, it wasnt. I got an email with the following details:


hank you for purchasing at 04/10/2013 21:49:27 GMT and your transaction amount is 135.97 USD.
The charge will appear on your credit card statement as payment to scsko online store.

Order details:
Merchant Order No. : WWQXRLUS1-607
Order No. : 1047613656305678597
Payment Date&Time : 04/10/2013 21:49:27 GMT
Amount : 135.97 USD

seller's Email:null

You can enter this website http://service.fashionpay.com to find the tracking number of your order.

We (http://www.fashionpay.com) are the professional third party institution engaged in dealing with all disputes among sellers, payment processor and customers.
We'll try our best to help you until you are satisfied with it.and you also can send complaint E-mail to [email protected]

**Due to floating exchange rate, tiny disparity of order value may exist.
**Please note that your bank may apply a small charge for handling this transaction.

Contact details:
Customer service line?+86-13760231987
Customer service line?+86-0755-25195738
Email: [email protected]

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? We (www.fashionpay.com) are the independent third party institution with credibility dealing with all disputes.

? We devote ourselves to safeguarding cardholder’s benefit.

? If you have any problems about this transaction, please don’t hesitate to contact us. We’ll try our best to help you until you are satisfied with it.

? Please set up our email address to be acceptable in order that we can help you in time.


And when i click on the ralph site again, some important pages take me back to the main site (i.e. when i click on return policy, i end up on the main page). This got me worried. So i tried to track my order...and it says this:


The trade Details and Tracking number
ORDERNO. TRADETIME TRADEAMOUNT CURRECNY ORDER STATUS TRACKINGNO.
1047613656305678597 2013-04-11 135.97 USD successful No tracking number

Granted that my order was just placed yesterday, shouldn't there be a way that buyers are informed of when these are to be delivered and how.

I have called the bank to cancel but they said since it was floating, they couldn't cancel.