Reachout Wireless
Queja 229168 Detalles
- Fecha cuando ocurrió 04/11/2013
- Daños Reportados: $550.00
- Ubicacion columbus ohio
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Can't understand them. Very poor English, and when you ask for someone that you can understand they get angry and rude. They put you on hold for too long too many times switching back and forth. Reachout wireless took 300 minutes off my phone; Jeffrey Paco said they were having technical problems and I would have my minutes back within 24 hours plus the 250 minutes they owed me for the new month. That never happened! Ten days later they said I should call back on the 11th. When I called back, they said I had to write them a note saying "I want a free phone" and re-apply. We had a death in the family at the time all this was happening. When you need the phone the most you can't depend on them. Now I am applying with another company.
- Hugh SBID #5b9dd36c29
- Publicado 04/11/2013
Comentarios
- ReachOut SBID #238de2092e
- Publicado 04/12/2013
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Hugh,
First, please allow us to apologize for any negative experience you had with your service. If you still have an active account with us and would like to contact someone to help you, please email us at [email protected]. However, if you would like to disconnect your account in order to apply with another provider, please inform us by emailing the address above.
Thank you,
ReachOut Wireless Customer Compliance -
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