Your Better Tomorrow
Queja 262049 Detalles
- Fecha cuando ocurrió 06/18/2013
- Daños Reportados: $74.97
- Ubicacion Blaine,WA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Charged $74.97 to my credit card on 6-23-13 AFTER I had CANCELLED the acct. on 6-18-13. I called several times to # in pkg 888-955-1292 & spoke approximatley 3 times regarding crediting the $74.97 back to my card. The 2nd time I called Adrian he says he filled out a "refund request" online to their accounting dept. & an answer available in 5 business days & for me to call him back on the 5th day which he stated is Wed/7-24-13. So I called him back today/7-24-13 at 4:05pm CST & he tells me that I can mail the sealed pkg back to them (I pay s/h fees) & only $20 would be credited to my card *can only return if still sealed* OR offered me to keep CDs & he would credit my card with $30 along with $25 on an electronic restaurant gift card sent to my email & the process would take at the least 15 days. He refused to credit my card with the full amt charged.
- Rhonda SBID #a401ccabea
- Publicado 07/23/2013
Comentarios
- Adrian SBID #2f5b0d28c3
- Publicado 10/29/2013
- You misunderstood what the rep told you when getting the refund. We offered you two options and that is to return the CDs minus $20 restocking fee. If you billed $74.97, your refund would be $54.97 or you can keep the package and get a credit of $25. We don't issue a full refund as we do pay for the shipping and there is cost involve in packaging of sending it out to you.
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- Queja Contra Your Better Tomorrow
- Quejas Presentadas: 28
- Daños Reportados: $3,331.31
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