AuraVie.com
Queja 270886 Detalles
- Fecha cuando ocurrió 06/20/2013
- Daños Reportados: $200.00
- Ubicacion CA, USA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered sample skin care products to AuraVie and received the package early June. Then, my credit card was charged $97.88 on June 18 by the unknown company "SKINSH." By contacting the credit card company, I got phone number of SKINSH and I found out it was the same company as AuraVie. When I called AuraVie, a customer rep told me that I agreed terms and conditions that I will continue subscribing products, by just ordering a sample shipment. If I want to have refund, I need to have a proof from US Postal Service. So, I faxed email from Postal Service saying "it is very difficult to determine what may have happened. Therefore, I am unable to provide a definitive reason as to the loss of your important mailing."
Also, AuraVie charged another $97.88 in July and I did not receive any package. Without receiving package, I even did not have a chance to return the package.
I want to have full refund.
- Mika SBID #5e20fe7f9a
- Publicado 08/30/2013
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