Shenzhen Topbuy Technology Co., Ltd
Queja 275386 Detalles
- Fecha cuando ocurrió 08/31/2013
- Daños Reportados: $297.00
- Ubicacion Shen Zen, China
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered 500 usb drives and sent the money Western Union. The money was picked up and since then no-one will answer my emails regarding shipping carrier and tracking number. I also dealt with an "Ivy". She was one of many vendors that responded to a request for quotes on AliExpress. AliExpress has also not responded to my requests to check them out, since they were quotes generated through AliExpress's website.
- Holly SBID #dc8073e3f4
- Publicado 09/19/2013
Comentarios
- Mark SBID #3aba521d59
- Publicado 10/02/2013
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I am sorry that you have had a problem with a supplier on AliExpress. Please understand that AliExpress is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.
With that said, I’d still like to help.
AliExpress.com has a customer service team to assist you. The best way to get in touch with them is to send an email with the particulars of your situation to [email protected].
We can’t resolve 100% of customer issues, but I promise that we will try.
Sincerely,
Mark Story
Director, International Corporate Affairs
Alibaba Group
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