Natural Cleanse
Queja 278105 Detalles

  • Fecha cuando ocurrió 09/17/2013
  • Daños Reportados: $84.97

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered natural cleanse on September 17 around 630pm. i received the product on September 26 with an additional item in the package that I didn't order. I assumed it was a free item. Little did I know until after I had opened the product that I was charged for both of the bottles I received. Since I had opened the bottles I was now liable for them. I clearly read the terms & conditions before I hit submit. (The job I have, I debate with homeowners on a Daily basis about the terms and conditions/ CC&Rs/ Collection policies, so I know to read the fine print of something I purchase) It clearly states on their website under cancellation policy for trial orders, that you have 18 days to cancel without being charged. I cancelled on October 1st at 730am. Plenty of time. I was told when I cancelled that I had cancelled in time and my account will be inactive. when I checked my account the sake day I saw that I was charged. when I called them back I was then told that I had received a 14 day trial ( the product I didn't order but was given and now charged for). I was told that the moment I hit submit started day 1of 14days. asked them if I ordered at 11:59pm on September 17, if the 17th would still be day 1. The man said yes. What a scam!! I called 3 times to dispute the charge and asked 17 different times to speak to a manager, they refused & then told me that have all left for the evening. I read the customer service man, word for word from the company website about their cancellation policy & he said yes that's for the natural cleanse not the Garcinia Cambogia. I told him that no where in this policy states that the 18 days applies to only one product. The guy told me, "well hit the submit button" This Company is a scam.

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Resumen del Perfil de la Empresa

  • Natural Cleanse logo

EstadÌsticas de la Empresa

  • Queja Contra Natural Cleanse
  • Quejas Presentadas: 116
  • Daños Reportados: $1,573,218.97
Visite el Perfil de la Empresa Completo

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