Speedy PC Pro
Queja 283272 Detalles

  • Fecha cuando ocurrió 10/03/2013
  • Daños Reportados: $40.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My father downloaded and paid for Speedy PC Pro and backup on 3 October 2013. He thought they were selling software to speed up his computer, not remove files for storage on their server. He has been trying to make contact with them since then to retrieve his files. He has not been successful in doing this. The e-mails received from them cannot be replied to, their web site has no contact details and the support form is undeliverable. They have now sent him a notice that his subscription has expired, even though he paid already and they have locked his account. They are now threatening to delete his files unless he pays again. This is unscrupulous business practice and infringing on consumer rights.

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Comentarios

  • ParetoLogic
  • ParetoLogic SBID #d07e2fee90
  • Publicado 10/28/2013
  • Hello Heather

    I am very sorry to hear of the recent difficulties that your father has experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

    To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

    We truly appreciate your business, and look forward to hearing back from you.

    Kindest Regards

    Laura E.

    SpeedyPC Pro Liaison
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Resumen del Perfil de la Empresa

  • Speedy PC Pro logo

EstadÌsticas de la Empresa

  • Queja Contra Speedy PC Pro
  • Quejas Presentadas: 122
  • Daños Reportados: $525,059.96
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.