International Events AKA IEP, 6173 S. Rainbow Blvd Las Vegas NV
Queja 28940 Detalles

WARNING!! DO NOT MAKE HOTEL RESERVATIONS WITH THIS COMPANY. They claim to be a travel company that makes hotel reservations at wholesale costs for travelers going to conventions and tradeshows. You will be solicited by a sales representatives who says they are working closely with the convention and visitor's bureaus to make sure they can get you an "early bird discount rate" or a "discount because they use wholesale rates". You have to pay for the reservations in advance as they claim they pay for the rooms upfront and thus can get you a better deal. Read the contract they ask you to sign very carefully. In the fine print it states if you cancel you cannot get your money back for 30 days after your travel dates, plus you can be charged a 10% penalty even though they say there are no cancellation fees. They also state on the contract they cannot guarantee the rooms but the language is confusing. They also charge you at least an additional 3% on the tax charges. Ask them to itemize your charges (as they do not when they send you the contract and booking information) and ask them exactly what the tax rate is for the city you are traveling to and see what answer your sales representative gives you. Then check the tax rate for that city (on the internet or through the hotel you are staying at) and you will see that they are charging you an additional 3% (sometimes more) of taxes without telling you. They also will give you an additional discount if you pay by check, but you will have no recourse to get your money back if you pay by check. A letter was sent recently to businesses stating that the company had run into "business problems" and is trying to fix the situation. The company had the same problems in February and March of 2011 and you can see this on other internet reports.