RVTL
Queja 319066 Detalles
- Fecha cuando ocurrió 05/04/2014
- Daños Reportados: $185.00
- Ubicacion Linlithgow, West Lothian, Scotland
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Dear Sirs,
On 10 March our credit card statement showed that £2.99 to which I agreed for a 30 day trial of RVTL face cream, had been debited to our account. However, on returning from holiday we discovered that on 26 March you had charged £89.00 to our credit card and on 11 April a further sum of £95.95 to which I had not agreed.
With great difficulty, I managed to find your 'Terms and Conditions', which had not been drawn to my attention at the time of purchasing the £2.99 'free 30 day trial', and found that your company had 'locked' me into these payments. As pensioners we cannot afford the loss of this money and a '£2.99 30 day free trial' has become the most expensive face cream on the face of the planet.
Furthermore, another '30 trial' package has been delivered to my home which I neither requested nor expected. That '30 day trial' unopened package has been returned to your company with a covering cancellation letter. We have also informed MasterCard that no further payments requested by your company are to be paid.
I am sending the information on your 'Terms and Conditions' and shabby, underhanded practises to Trading Standards for their consideration
- Anonymous SBID #71934976fe
- Publicado 05/07/2014
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