DepositPhotos.com
Queja 319108 Detalles
- Fecha cuando ocurrió 05/08/2014
- Daños Reportados: $207.00
- Ubicacion Fort Lauderdale
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was charged a monthly subscription fee three months in a row without any notification or my agreement. In January I signed up for Depositphotos monthly $69 subscription and after I had downloaded the photos I needed I stopped visiting the website. A few days ago I realized that they had charged me the same fee in February, March, and April! I contacted their customer service and I received an email that they cannot refund the money back to me but they can issue me a $69 credit that will not expire and I can use at a later date. Well, I don't need these credits, and it's only logical because I never requested the subscription to be renewed automatically. I never opted in and customers should be notified beforehand so they can react and stop it if they want to. I see this as a practice that's misleading and unfair to the customer and they need to correct it. I gave Depositphotos a chance to fix it before I report them but here we are.
- Samantha SBID #bfbb6d7a0d
- Publicado 05/07/2014
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EstadÌsticas de la Empresa
- Queja Contra DepositPhotos.com
- Quejas Presentadas: 8
- Daños Reportados: $1,818.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.