Freeway Insurance
Queja 34462 Detalles

I went online to get an insurance quote for the cars that my Wife drives and freeway insurance call me with a quote of $64.00 a month I said I wanted to pay for the whole year and was told that they can do that but first I needed to hurry and get the contract signed so he can get it to the main office or something like that to lock in the rate .while checking the boxes as instructed and no time to read first there was a box that said $20,00 for some fee I was told not to worry about it that it would be taken care of with my payment, after all the boxes were checked and they had my credit card number I was informed that they were having problems processing my card and that they could only run it for $221.70 and for me to call back in a few days to pay $812.00 for the rest of the year. When I said that the math don’t add up I was informed that the rate went up because of the type of cars that were being insured. They knew the make model and year of the cars as I gave that information before I received the quotes then they informed me that the new rate was $84.00 a month and when I finally receive a bill from stonewood insurance it is for $88.00 a month. The $64.00 was less than I was paying for insurance the $88.00 is a whole lot more that I’m willing to pay. why would I pay more and get less?
First freeway pulled a bait and switch on me, and they also failed to inform me that they were not a insurance company only brokers
Out of the $221.70 plus the $20.00 that some software company charged me for freeway insurance to use their software only $91.00 went to the insurance company. So $221.70+20=$241.70 -$91.00=150.70 they can have the $0.70 for the stamp to mail me my money
Freeway did call me and offered me $25.00 and when I said I wanted more the freeway person said he would get back to me. I have not heard another word from them since even though I called a few times