Freeway Insurance
Queja 63338 Detalles

I WORKED FOR FREEWAY MANY YEARS THE TREATMENT TO EMPLOYEES AND SERVICE TO CUSTOMERS IS HORRIBLE. FREEWAY WILL CHARGE ON TOP OF HIGH BROKER FEES THEY WILL CHARGE ENDORSEMENT FEES WHICH ARE CHARGES FOR ANY CHANGES TO YOUR POLICY SUCH AS DELETING/ADDING A CAR, CHANGE OF ADDRESS, ADDING/DELETING A DRIVER, ETC., THESE FEES ARE ALL FOR THE AGENCY INCLUDING BROKER FEES AND A TINY PERCENTAGE GOES TO THE AGENT THAT IS WHY THEY TRY TO HIT YOU HIGH WITH BROKER FEES SO THEY CAN GET SOME MONEY OUT OF YOU. BROKER FEES ARE NEGOTIABLE AND SHOULD NOT BE HIGH. EMPLOYEES ARE TRAINED TO PRESSURE UNEDUCATED AND ORDER TAKING CUSTOMERS SO WATCH OUT. IF YOU GUYS GET LIED TO OR EXPERIENCE DISHONEST BUSINESS FEEL FREE TO FILE YOUR COMPLAINT WITH CALIFORNIA DEPARTMENT OF INSURANCE. ENOUGH OF THESE COMPLAINTS CAN EVENTUALLY SHUT THEM DOWN.