Crown Electronics & Appliances:/ Five Star Electronics & Appliances
Queja 63237 Detalles

Albert Reid
(Personal Information Removed)


To Whom It May Concern 01-23-2012 Dept. Of Consumer Affairs

Dear Sir/Madam,

On Sun. 22nd Jan. 2012 I went into the Five Star Electronic Store located at 918 Utica Ave. Brooklyn, NY 11203 to inquire of VGA splitter for my computer where I met with a store clerk by the name of Ricardo who encouraged me to purchase a lap top computer because it comes with a VGA outlet. He showed me a Acer lap top computer and quoted me a price of $499.00. I also asked him about a telephone. He took out a Panasonic twin phone which includes an answering service and said to me he would take good care of me he would give it to me at a great price. He also mentioned that I would need the VGA cable to link my TV. He then gave me an credit application to fill-out while he bagged the items he offered me.
A while after, Ricardo answered his phone and told me that my application was approved . He wrote a bill of sales and pushed down in one of the bags and I left the store huriedly thinking about the distance I had to drive in the cold and icy condition (51miles to Oakdale).
when I reached home and pulled the bill of sales I realized that I was taken. None of the items on the bill had prices there just a total figure= $814.00. I immediately called him at the store for an explanation and received answers which made no sense. Today I went to Best BuyElectrnics and P.C. Richards and saw the same items for about half the prices I was charged at Five Star Electronics. So, I called to speak with a manager who hang the phone up on me. I decide to return all merchandise tomorrow. I would need your assistance desperately now before things get worse, that's reason for this early complain.

Thanking you in anticipation and trusting to hear from you soon,

yours sincely

Abert Reid