Brian Heather - Service Monitor Secret Shopper
Queja 6345 Detalles

I was contacted by email about early June 2011, indicating that I was chosen as a secret shopper by the company. I was to test the service at a Western Union money transfer service outlet. Then about the second week in July 2011 I was sent 2 US postal money orders for $995.00 each with emailed instructions of the assignments. ( I have all the emails sent to me), I took the money orders to my bank, deposited them into my account, the bank cleared them the same day, and later that day I took the amount I was instructed to send and went the Western Union and sent it. The next day, I sent a report via email, as told to about the service and staff. Later that day I got an email saying how the job was well done and they were so pleased with how it was carried out, that they wanted me to go to another Western Union as soon as possible. Two days later I was FedEx an envelope with 4 US postal money orders for $995.00 each this time.
On the Saturday morning, July 16th I again went to my bank, deposited it into my account and again the bank cleared it right away,then I looked for another Western Union location and I was supposed to send to 2 persons this time $1,810.00 each.
However, the person who was attending to me seemed suspicious of the whole transaction and started to question me as to if I really knew these people and to be honest with him because he then told me that these transactions were often scams. I was shocked and I finally told him it was a secret shopper assignment. He then called Western Union, reported it to them, I also spoke with a rep there and she confirmed that I was being used as part of this money transfer scam, and I was not to wire anymore funds to anyone, and to report the scam to law enforcement authorities. On July 19th, the first two money orders were returned to the bank and the funds were deducted from my account, also on July 22nd the other 4 money orders were returned and the bank took the balance in my account and froze the account, because I am still owing about a balance of $2,000.00