Plinga games
Queja 78330 Detalles
- Fecha cuando ocurrió 02/06/2014
- Daños Reportados: $72.56
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I joined this game on facebook called fairy farm by plinga games.
i enjoyed it so much as i am not a person that goes out much. In order to get far in the game you have to spend money, which i did on four occasions. Two weeks ago the game just stopped working. I cant get in at all it just sais error loading, I have tried from three different computers but no luck. I have put complaints on the forum a few time but have got no response. I live in south africa and have to spend zar which is more expensive due to exchange rate. Two other members play the game in my house and they dont seem to have a problem. I am so disgusted with plinga for not even as much as apologising. is there anything you can do for me please, i feel i deserve a full refund due to lack of comunication between them and myself. very very unhappy customer.
Kind Regards
Andrea Fivaz
Cape Town ZA
- andreafivaz SBID #8625e3b719
- Publicado 02/23/2014
Comentarios
- Plinga SBID #72eec4923f
- Publicado 03/12/2014
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Hi Andrea!
We care for all of our users' issues and we apologize that we did not respond to your complaint on the forum.
Please be so kind to contact us always via the 'help' button provided on the upper banner of all our games, the button is located inside the FAQ section. This way, we get all the information needed to help you.
Kind regards
Plinga Customer Service -
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- Quejas Presentadas: 2
- Daños Reportados: $173.56
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