Verizon Wireless
Queja 88770 Detalles
- Fecha cuando ocurrió 03/05/2014
- Daños Reportados: $299.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I contacted Verizon Wireless with a complaint that was a signal/dropped calls issue. Verizon offered to give me a booster however it would only cover me when I was at home. They offered to replace my phone, so I agreed to it if that would fix the problem. The following month they charge me for a defective device stating that the plug/power plug in area on the phone was damaged and charged me $299.00.
This phone is nearly 4 years old so it has wear and tear. The plug or charge was not the problem.
During my research I found my exact phone on ebay and amazon on sale for $29.00, and Verizon said that if I were to have exchanged my phone they would give me $7.00, for the same phone they are charging me $299.00
They are not budging.
I have been with Verizon Wireless for nearly 15 years.
I'm ready to cancel my account and go to ATT or even better Metro PCS.
- Anonymous SBID #715dd5fe62
- Publicado 03/17/2014
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