Planet Cruise
Queja 138202 Detalles
- Fecha cuando ocurrió 07/24/2014
- Daños Reportados: $1,289.00
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International boundaries
PlanetCruise, cruise agents, cancelled my holiday on Adonia for January 2012 in December 2011. I have tried the ATOL/ABTA route with NO resolution todate. If I now cancel th company will deduct 10% of my total balance as administration cost incurred but, I am requesting full refund as this has been going on since 7th January,2012. Please could someone advise me on where I stand legally, as I now feel this is a matter that needs resolving ASAP, before the said company have anymore interest from my initial deposit paid on 12th July, 2011 and finall balance paid on 12th September, 2011. I donot wish to book or do anyother business with this company, as I am not happy with how my complaints letters to them have been dealt with.
Looking forward to any advice you can offer as soon as possible. Yours sincerely Tina Scattergood (Miss)
- TinLiz SBID #7d57b7750d
- Publicado 07/23/2014
Comentarios
- Marilyn SBID #f4cdb3334e
- Publicado 10/04/2014
- Well if you watch my video you will find out i have had a similar problem & i have found planet cruises customer service awful so far and im still waiting for my refund http://www.youtube.com/watch?v=hx6Tl3A2npM&feature=youtube_gdata
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