Santander Consumer USA aka Drive Financial
Queja 144613 Detalles

I purchased a vehicle in December, 2007. Took
possession of the vehicle. WHen I received copies of documents for the vehicle I had signed. I noticed that their was a lot of missing information. I attempted repeatedly to contact the dealership and finance companies. After many. many attemptes via phone and in writing no one responded to me. I have consistently for three years attempted to bring fraudulent actions to the attention to Santander. Last year in 2011 I contacted the Attorney Generals Office. about the situation. They recommended that I take them to court. The contract I possesss which is authentic has no signature and assignee on it.
This makes the contract not valid as well as the power of attorney related to obtaining license plates and title. Santander refused to respond in writing to any of my written communications. After I contacted the Attorney General's office santander produced a copy of the contract except someone had hand-written in an assignee and attempted to sign the individuals name who carried out the deal with me in December. Definitely a case of fraud. Signature do not match that of that which is on other documents and that which I signed. Last year this is when the fraud was carried out. santander also has not reflected my payment history correctly bcause they were taking over the legal amount each month no less than 90% of monies received every month. They wiped out all payment history from Loan inception to current time. Definitely they are scamming the public and robbing already struggling people. Now they have illegally repossed the vehicle and refuses to tell me where it is located to obtain my personables. I received no written notification of Intent to repossess of nothing. They say they provide forebearance, loan modification and other items this is not true none of this was given to me and I have been ill. After I indicating to them that I was going to file a lawsuit, they then immediately came in less than 24 hours of me telling them and snatched my car off the street at 3:00am in the morning.