Bargain Room
Queja 193512 Detalles
- Fecha cuando ocurrió 12/18/2014
- Daños Reportados: $67.00
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I ordered a kid motorcycle from Bargain Room and it was delivered by ups on 12-18-12, when I opened the box and begin to check everything the back of the motorcycle was damaged pieces were in the bottom of the box. I contacted Bargain Room to let them know and what I needed to do to send the merchandise back, someone name mary emailed me and said someone from the refund department would contact me, but no one never did. I emailed them again and someone name Immy contacted me and said the same thing Mary said. As of today no one has contacted me yet.
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 67.00
- Shirley SBID #4cc46400e8
- Publicado 12/23/2014
Comentarios
- BargainRoomCS SBID #77a0a08d31
- Publicado 01/02/2013
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Dear Shirley,
I am oh so sorry to hear that what you went through and I'll be sure to follow up with our Customer Service Department to ensure something like this doesn't happen again.
In the meantime, I can certainly look into processing a refund for your personally. Or alternatively, we may be able to replace the product for you as well. Would you kindly shoot an email my way at [email protected]. Please include your email with which you signed up on our website as well as the product ID (if you have it handy of course).
We sincerely appreciate your feedback and look forward to hearing from you soon.
Kind Regards,
Charlotte
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