Olotels.com
Queja 280043 Detalles
- Fecha cuando ocurrió 10/11/2013
- Daños Reportados: $162.00
- Ubicacion Delafield, WI.
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Booked a room at the La Quinta Inn & Suites, in Delafield, WI. for two nights Friday & Saturday night.
No record of reservation at La Quinta. Had to go across the street to a Holiday Inn and luckly got a room.
Reference Number is 39746749
- David SBID #0346054c35
- Publicado 10/11/2013
Comentarios
- Olotels SBID #3c28ccec0c
- Publicado 10/15/2013
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Dear David,
Thank you for your comment!
We would like to thank you for bringing to our attention your feedback regarding your booking. We are always grateful for feedback from our clients, as it allows us to monitor the service we offer and identify issues that need addressing in order to achieve and maintain the standards normally associated with our company.
Please note that, as a hotel reservations website we have no direct contracts with hotels and we act as third party, confirming accommodation services by the intermediary of our suppliers.
Following our phone conversation please note that we are currently investigating the situation described in your message and we will revert to you by phone and by e-mail as soon as we receive a final resolution related to it.
Best regards.
Olotels.com Team
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