BrandsFever.com
Queja 295686 Detalles
- Fecha cuando ocurrió 12/26/2013
- Daños Reportados: $548.00
- Ubicacion 20 Sin Ming Lane #04-60 Midview City
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Supposed iPad mini sale for $1 on the site, 1000 units. But this has never proven to happen. It's original sale date was supposed to be on the 20th of December, 2013 but was rescheduled to the 26th, which is today, after a series of technical errors. And even today, these technical errors which are supposed to be resolved in the 6 day window have definitely not been resolved and we are still not able to purchase from this promotion. Not sure if this is a legitimate promotion or just another cheap marketing stunt. Bottom line is, I doubt anyone will get an iPad mini from them. P/s: even after calling customer service, they could barely give me any details. Just answers which divert from my question.
- Joell SBID #f20c8a7903
- Publicado 12/25/2013
Comentarios
- Jenny SBID #be77528c89
- Publicado 04/21/2014
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Dear customer,
Greetings from Brandsfever.
Firstly, we would like to apologise for the bad experience you had with the iPad mini campaign held in December 2013.
Secondly, the campaign had ended with highs and lows partly due to technical glitch, which resulted in customers were not able to complete the purchase and disappointed.
And as much as we would love to have all the customers to purchase the iPad mini, we were unable to due to the limited quantity and unexpected overwhelming response.
However, we took this as a learning curve and we would like to thank you for the support, and we will definitely improve on the future campaign.
Below is the link which you may view pictures of the customers who had managed to secure and collected their purchased.
https://www.facebook.com/photo.php?fbid=769328586427765&set=pb.126866027340694.-2207520000.1398068958.&type=3&theater
Thank you for the kind understanding and have a pleasant day.
Best regards
Brandsfever Team
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