BrandsFever.com
Queja 295724 Detalles
- Fecha cuando ocurrió 12/20/2013
- Daños Reportados: $498.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The campaign is on 20 Dec, I manage to login and add to cart but till payment I got problem. Error and I enter my credit card detail for more than 100 times. Then they announce campaign cancel and reschedule due to technical problem. We accepted even we wasted our 4 hours trying.
26 Dec, I login 8.50am just to prevent network traffic. But campaign not up till 9.15am. Finally we see it, click in then bad gateway like last week. After multiple attempts of refresh get in to click the iPad. No add to cart button, then go to their fb they say technical problem and they trying to resolve and up their website running again soon. Then after that they post sold out!! How the hell they sold out when their server are still having problem. They cheat us a consumer total of 10 hours. I hope that no one will encounter this again. Very horrible.
- Anonymous SBID #4c007c3450
- Publicado 12/26/2013
Comentarios
- Jenny SBID #01e15e779f
- Publicado 04/21/2014
-
Dear customer,
Greetings from Brandsfever.
Firstly, we would like to apologise for the bad experience you had with the iPad mini campaign held in December 2013.
Secondly, the campaign had ended with highs and lows partly due to technical glitch, which resulted in customers were not able to complete the purchase and disappointed.
And as much as we would love to have all the customers to purchase the iPad mini, we were unable to due to the limited quantity and unexpected overwhelming response.
However, we took this as a learning curve and we would like to thank you for the support, and we will definitely improve on the future campaign.
Below is the link which you may view pictures of the customers who had managed to secure and collected their purchased.
https://www.facebook.com/photo.php?fbid=769328586427765&set=pb.126866027340694.-2207520000.1398068958.&type=3&theater
Thank you for the kind understanding and have a pleasant day.
Best regards
Brandsfever Team
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
BrandsFever.com Queja 339997 for $1,552.00
-
I ordered items last April 6, 2015 worth Php700.00 plus the shipping/ delivery fee of around...
-
Karen
- Publicado el 05/26/2015
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra BrandsFever.com
- Quejas Presentadas: 38
- Daños Reportados: $20,019,571.32
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.