Olotels
Queja 297062 Detalles
- Fecha cuando ocurrió 12/03/2013
- Daños Reportados: $146.00
- Ubicacion Hong kong
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
After reading the reviews the exact transaction happened to me. They sent me an urgent email saying I needed to contact them because there was a problem with my reservation. I booked a room in New Orleans, La only to call the hotel to confirm and there was no reservation. I tried on several occasions to contact the company and sent numerous emails. A company spokesperson did leave a voice message for me saying they regret there was no confirmation, I could send in a cancellation request for a refund. The number left was in Hong Kong. I tried calling the number back with no successful. These are the biggest scam artist I have ever encountered. I am very disappointed because my reservation was to attend my nephew's wedding and now there are no hotels available within reason; therefore my family and I will be unable to attend.
- Demetria SBID #0b0ece917f
- Publicado 01/01/2014
Comentarios
- Olotels SBID #ec8bc3147d
- Publicado 01/01/2014
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Hello Demetria,
Thank you for giving us the opportunity to assist you. Can you reply with your booking number to help us? We will then contact you directly about this issue. For support or assistance please contact our customer service at:
Telephone number: 0044 208 819 7918
E-mail: [email protected]
Opening hours: Monday to Friday from 6h00 to 22h00 (GMT) and 10h00 to 18h00 on week-ends.
Best regards, Olotels Team
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- Olotels SBID #ec8bc3147d
- Publicado 01/22/2014
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Dear Demetria,
Please note that we have tried to reach you on the phone number from our system several times but we have been unsuccessful.
Therefor, without a reply from your part we will consider your case closed.
Regards
Olotels Team -
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EstadÌsticas de la Empresa
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- Quejas Presentadas: 3
- Daños Reportados: $698.00
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