Binverse
Queja 13758 Detalles
- Fecha cuando ocurrió 08/21/2013
- Daños Reportados: $99.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for a 3 day trial, tryed to cancel it on 3rd day and the link just wouldn't work, today they have taken the 99 dollars, is there anyay i can get this back as i do not wish to use this service.
- paulshakes SBID #8a99ef7d03
- Publicado 08/21/2013
Comentarios
- Binverse_Team SBID #N/A
- Publicado 08/22/2013
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Dear Paul Shakes,
We are very sorry to hear that you were having problems with Binverse.
As mentioned several times during the sign up process as well as in the TOS (which have to be accepted by the customer) you have to cancel our service during the free trial period if you do not want your membership to be converted into a paid contract. Otherwise you will enter the full membership. If you wish to retract your membership or cancel our service, you can do so either by clicking on the cancel button in the member area or using the Online Support Form. If there are technical difficulties you can also contact our support via telephone to solve the problem.
It is not our intention to give any false information to our customers regarding our service. If you have any concerns about Binverse or problems with signing up or cancelling, please feel free to send us an e-mail to [email protected] including further details. We will do our best to find a satisfactory solution.
Best regards,
Your Binverse Team -
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