DepositPhotos.com
Queja 244000 Detalles
- Fecha cuando ocurrió 05/24/2013
- Daños Reportados: $99.00
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I got a "1 month" subscription and there eps did not work with my CorelDraw software, they told me I could get my money back if I emailed them. Ever time I sent an email it was rejected 3-4 hours latter so no chance of getting any money back. Then a month latter I got another $99 on my card. I bought 10 images a day for 30 days not a recurring subscription plan. I looked and can not find a cancelation button anywhere on my profile and I'm sure sending them more email will result in the same (not deliverable) issue. I gave up on dealing with them and have decided to cancel my card and dispute it with the bank. The claims department guy could not find anywhere on there website that said that stated it was a recurring subscription. I'm sure they will find away out of giving me my money back.
- Michael SBID #7e3fdc0ba8
- Publicado 05/24/2013
Comentarios
- Igor SBID #46136a431b
- Publicado 06/07/2013
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When you buy any kind of subscription plan you see a special note about subscription plan recurrency. So, it is your mistake. Contact support service and they will help you.
p.s. you can always cancel your subscription plan from subscription plan history menu.
p.s.2 The text from the website:
For your convenience, we will automatically renew your subscription plan at the end of its period. You can cancel auto renewal at any time on the Depositphotos website or by contacting our support service.
http://shot.qip.ru/00bQIW-3NYzSvWed/ -
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